Author Topic: How much explaining would you do?  (Read 825 times)

DaDancingPsych

Re: How much explaining would you do?
« on: October 01, 2020, 01:46:57 pm »
You had the ideal audience. The owner told you about booking directly (which I assume that they want you to do as they make more money without paying the booking company) and you have explained why you choose to use this booking company. If anyone could make changes so that booking directly was more appealing to customers like you, it was the owner. In this case I don't think you were so much as JADEing as you were providing business feedback. Maybe the owner will/can use it, maybe not. I don't think it would be wrong to give your reasons again, but I would think it would be a waste of breathe from here on out. So, I would probably use a simple phrase like "Thank you for the information" and then utilize the old bean dip. "Is the breakfast still served in the lobby?"

Now if provide your reasons and the staff attempts to argue with you, then I would say that you have entered a JADEing situation and I would definitely suggest that you provide nothing else.
Agree Agree x 1 View List